Account & family
Need help creating a profile, linking family members, changing household settings or managing private family information? We'll help you work through it.
Stories & reading
Having trouble with a story, reading progress, bookmarks or the bedtime experience? Tell us what happened and we'll take a look.
Qurʾān & audio
We can help with reading settings, bookmarks, translations and supported audio or recitation. Please report possible problems with Arabic text or audio.
Prayer times & reminders
We can help check location, calculation and ʿAṣr methods, manual times, local timetables, reminders and notification settings.
Prayer-time reports
Prayer times can differ depending on location and calculation method, so include your general location and selected settings when reporting an issue. You do not need to send us your exact home address.
Report a content concern
Please tell us if something may be incorrect in a Qurʾān translation, hadith, source reference, grading attribution, duʿā, Arabic wording, transliteration, translation, repetition count, story, family explanation, pronunciation or audio recording.
Religious-content concerns receive priority review. Where necessary, we may temporarily quarantine content while it is checked rather than leaving questionable material publicly available.
Privacy & account requests
You can contact us for help accessing or correcting your information, family linking or unlinking, children's privacy concerns, exporting supported information, or deleting information or an account.
Contact us
Email support@littlelightsfamily.com.
To help us investigate quickly, please include your device type, app version if available, the section you were using, a short description of what happened, and a screenshot if it is useful and safe to share.
Never send us your password, authentication code, payment-card details or private family notes.
Urgent situations
Little Lights is not an emergency, medical, mental-health or safeguarding service. If you or another person may be in immediate danger, seek appropriate local emergency assistance or contact a trusted qualified professional.